Terms and Conditions

You can register for a language course both online and personally in the office. After the registration a placement test will be done with you. The course is only definitively booked after the course fee has been paid and you have received a confirmation. If you need a visa, please schedule at least two months for obtaining one.

The minimum age for participation in language courses is 16 years.

By providing your personal data during registration, you confirm its accuracy. If a placement error occurs due to insufficient information or assistance during the placement test, course fees will not be refunded.

A course will be reserved for you for a maximum of 5 days. If no payment has been made by this date, the reservation will expire.

The course fees as well as the voluntary payment of a cancellation insurance are to be paid in total and in advance. The fees can be paid by EC or Credit Card, by bank transfer or by Paypal. Possible bank charges for payment from abroad are not covered by „SID-Sprach-& Bildungsinstitut Deutschland GmbH“.

Payment of the course fees, as well as other costs, can be made by EC and Credit Card (Maestro or VPay, Mastercard, Visa) in our office or in advance by bank transfer or via Paypal.

Books for the various courses are available at the office. Books are not included in the course price and can be purchased during office hours. In some cases, teachers may use books not offered by the school. Used books cannot be exchanged.

A course change (time or month) can be made up to 14 days before the course starts. The first rebooking is free. Each subsequent rebooking incurs a fee of €10 per course.

A course can be canceled by the customer up to 14 days before the start date and 90% of the course fee will be refunded. Cancellation of courses at a later date is not possible without cancellation insurance. If a visa is canceled, 90% of the course fee will be refunded even 7 days before the start of the course. Proof of this must be presented.

Furthermore there is the possibility of a cancellation insurance in case of non-attendance of a course (before the beginning of the course) or in case of cancellation (during the course). These insurances are only valid for one booked course.

• Cancellation insurance in case of non-attendance of a course (before the beginning of the course): With this insurance you can cancel the course up to one day before the start of the course. The additional costs are 5% of the course fee.
• Cancellation insurance in case of course cancellation (during the course): With this insurance you can cancel the course before and also during the duration of the course and will be reimbursed the remaining course fees. The additional costs are 10% of the course fee.

The costs for the cancellation insurance are not refundable.

Courses are not automatically renewed. Please register at the office in time for your next course.

The minimum number of participants of a course is 5 persons. If the required number of participants is not reached, „SID-Sprach-& Bildungsinstitut Deutschland GmbH“ reserves the right to choose one of the following options:

• Change of the course time
• Course shortening
• Alternative offer
• Cancellation and refund of fees

A change will be communicated by e-mail or telephone at least 3 working days before the start of the course. If you do not agree with the change, „SID-Sprach-& Bildungsinstitut Deutschland GmbH“ will refund your course fee.

In case of irregular attendance or non-participation in a paid course, no refund of the course fee will be made. If a follow-up course has been booked, a new placement test must be taken.

At the end of each course, a free certificate of attendance will be issued.

The teacher can arrange different dates with the students. If a lesson is cancelled due to illness of the teacher, it will be made up on another day. In case of cancellation due to force majeure, „SID-Sprach-& Bildungsinstitut Deutschland GmbH“ will not refund the course fee.

In our hybrid courses, we guarantee all participants at least 50% of the course time at our school, Kommandantenstraße 80, 10117 Berlin. If in-person instruction at the Berlin location is not possible due to official regulations (e.g., lockdown, teacher quarantine), this guarantee is void and the course will continue as an online course.

No classes are held on public holidays. However, the teacher may decide whether missed days can be made up on course-free days at the end of the month. If there are no course-free days at the end of the month, the teacher may arrange an alternative time with the group or schedule a make-up session on Saturday.

Agreed individual lessons must be cancelled at the latest by 18:00 the day before. If the individual class takes place at the weekend or on Monday, the cancellation must be made by Friday 15:00 at the latest. If the cancellation is made on time, the fees will be refunded or the individual lesson postponed. The booked private lesson can be held within 365 days from the date of payment. The entitlement to each paid individual lesson expires automatically after 365 days and can no longer be paid out or postponed.

Participation in the course, even outside the premises, is at your own risk. The „SID-Sprach-& Bildungsinstitut Deutschland GmbH“ is not liable for accidents, damages, loss of valuables, personal belongings, money etc. Furthermore, the participants are liable for any damage caused by them and are obliged to pay compensation.

Participants are not insured by „SID-Sprach-& Bildungsinstitut Deutschland GmbH“ for their stay in Berlin. Please contact our office for further information.

Photos and video recordings may be taken for promotional purposes after announcement. If you do not wish to be photographed or filmed, please inform us in advance.